Schedule a personal appointment with your helpful Verizon Specialist to manage your time effectively. We offer three types of appointments to meet your needs:

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Choose your appointment type.

Purchasing phone and accessories

If you are interested in adding a new line of service, upgrading an existing device or purchasing accessories.


Billing/Account Inquiry

If you have billing questions, want to change your calling plan/features or make changes to your account.


Technical support

If you need technical assistance with your Verizon Wireless device.


Manage your appointments.

View, modify or reschedule appointments you've already booked.

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Need immediate help?


From billing help to device-specific troubleshooting, find the assistance you need.

Get support


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Device Tutorials

Interactive simulators provide a visual guide and walkthrough of advanced device functionality.

Learn more
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Order Online

Want it today?

Order online and get your new device in-store, just select In-Store Pickup.

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Orders must be placed between 8 a.m. and 5 p.m. local time Monday through Saturday. Sunday orders must be placed before 2 p.m. local time. Requires purchase of eligible device.

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